Effective Date: August 19, 2026 | Last Updated: August 19, 2026
Bronx Basement Waterproofing ("we," "us," or "our") operates Bronx Basement Waterproofing at
basementwaterproofingbronx.com
(the "Site"). This policy explains what information we collect when you use the Site, how we use it, and the
choices you have. By using the Site, you agree to the practices described here.
Information We Collect
- Information you give us: When you request a quote, call, email, or fill out a form, we collect what you provide, such as your full name, phone number, email address, Bronx property address, project details, and any photos or documents you attach regarding your basement leaks or foundation issues.
- Information collected automatically: Like most websites, we automatically receive technical data, including your IP address, browser type, device type, pages visited, referring URL, and timestamps. We collect this through cookies and similar technologies.
- Information from third parties: If you reach us through a third-party platform, such as a Google Business Profile call or message, we receive the information that platform passes to us under its own privacy terms.
We do not knowingly collect information from children under 13, and the Site is not directed at them.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests and prepare waterproofing estimates
- Schedule on-site basement inspections, drainage tests, and repair work
- Communicate about your project, including warranty documentation and service follow-ups
- Operate, maintain, and improve the Site
- Comply with legal obligations, including local recordkeeping and insurance requirements
- Protect against fraud, abuse, and security threats
We do not sell your personal information. We do not share personal information with third parties for their own marketing purposes.
How We Share Information
We share information only:
- With service providers who help us run the business (such as website hosting, scheduling, or customer management tools) under strict obligations to protect your data.
- With local municipal agencies when required for specific project permits or building filings, and only to the extent needed.
- To comply with law, respond to lawful requests, or protect rights, safety, and property.
- In a business transfer, such as a merger, acquisition, or asset sale, in which case this policy continues to apply until amended.
Data Retention
We keep quote and project records, including inspection notes and before-and-after photos, for as long as reasonably necessary for the purposes above, including warranty, maintenance, and tax recordkeeping obligations, and then securely delete or anonymize them.
Cookies and Analytics
The Site uses cookies and similar technologies for basic functionality and analytics. We use tools like Google Analytics to understand aggregate Site usage under their own privacy policies. You can control cookies through your browser settings; disabling them may limit some Site features.
Your Choices and Rights
- Access, correction, or deletion: Contact us to request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. We will verify your identity before acting.
- Marketing opt-out: Every marketing email includes an unsubscribe link, or you can opt out by contacting us directly.
- State privacy rights: New York residents and residents of other states may have specific privacy rights under applicable law. To exercise them, contact us using the details below.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No transmission method or electronic storage is completely secure, and we cannot guarantee absolute security.
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